Terms and Conditions
Effective for www.drivewisedigital.com
By placing an order or using our services, you acknowledge that you have read, understood, and agreed to the following terms and conditions. These terms form a binding agreement between you (“the client”) and DriveWise Digital.
1. Ownership and Originality of Work
All content, designs, and deliverables provided by DriveWise Digital are original and created specifically for each client. Once full payment is received, you will own 100% rights to all final deliverables. You may publish, modify, or use the work however you see fit.
We ensure that our content is free from plagiarism. For written content, plagiarism checks (such as Copyscape) may be available upon request. Content in visual or multimedia formats is also created originally or used with proper licensing.
2. Use of Images and Media
We do not use copyrighted materials without proper authorization. For design projects, we either use licensed, royalty-free images or provide clients with suggested image links. If you choose to supply your own images or request specific assets, you are responsible for obtaining appropriate rights or licenses.
3. Data Privacy & Security
Your personal information is protected through industry-standard security measures, including SSL encryption. We do not store sensitive financial details after transactions are completed. For more details, see our Privacy Policy.
4. Cookies
DriveWise Digital may use cookies to enhance user experience and gather analytics on how visitors interact with our website. These cookies do not collect personal data unless voluntarily provided by the user. Third-party analytics tools may be used, but data is never sold or misused.
5. Limitation of Liability
DriveWise Digital is not liable for any indirect or consequential damages, including loss of data, business interruption, or damages arising from malware or website access issues. Our services are provided “as-is” and “as available.”
6. Revisions & Project Scope
All projects include a set number of revisions, defined at project start. Major changes beyond the agreed scope may be subject to additional charges. We strive to deliver quality work and welcome constructive feedback to meet expectations.
7. Refund Policy
Full Refund: A full refund may be requested if work has not yet begun.
Change of Mind: If a request to cancel is made within 1 hour of placing an order, a full refund may be issued. Beyond that, a 60% processing fee will apply.
Incompetent Delivery: If the final delivery fails to meet agreed-upon specifications even after all revision options are exhausted, you may be eligible for a partial refund or credit toward future services.
Refund Deadline: All refund requests must be submitted within 120 days of delivery.
No Refunds In These Cases:
Minor issues such as small typos or formatting errors
Delays caused by incomplete client communication
Subjective dissatisfaction (e.g., "not what I had in mind")
Failure to provide access or resources for marketing campaigns or publishing work
8. Updates to Terms
DriveWise Digital reserves the right to update these terms at any time without prior notice. We recommend checking this page regularly for any updates.
9. Contact Us
For any questions or concerns regarding our terms, please contact:
📧 info@drivewisedigital.com
📞 (415) 278-7622
🌐 www.drivewisedigital.com
